Getting Started / Frequently Asked Questions
An Auction can have 1 or more Lots in it. Each Lot represents an asset that is being sold. Each Lot must have a Lot Credit assigned to it before the Auction is allowed to Go-Live (bidding begins). We sell Lot Credits to Sellers who create Auctions.
Example: An Auction contains 20 Lots, therefore the Auction must have 20 Lot Credits purchased and each Lot Assigned a Credit.
RealTimeAuction.Live charges a flat fee for each Lot sold in an Auction. We do this by selling Lot Credits where a Lot must have a Lot Credit assigned to it. Some of our competitors charge a flat fee for an Auction regardless of how many Lots you have to sell, and some charge a Percentage of the Total Auction Sale Price. Our pricing model allows you to create Auctions with as few or as many Lots as you like since you only pay a flat fee for the Lot.
Example 1: If you have a single asset to sell, that's ok - you will only need 1 Lot Credit.
Example 2: If your Auction Sale brings in $200K in revenue, we do not take a percentage - just the cost of the Lot Credit.
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Navigate to the Auction and click on the Register button. Provide the required information. (Video)
You purchase Lot Credits and then allocate those credits against lots in your auction. (Video)
RealTimeAuction.Live charges a per credit fee. Each credit will allow one lot in an auction. That way you know up front your costs and you control your budget.
The Seller or Sales Marketing Manager sets terms for their Auction. RealTimeAuction.Live has its own Terms of Use for use of the platform.
A Lot is anything the seller wants to sell as a unique offering to be bid on. The only exception is the Lot must comply with the Platform Terms of Use
Auction Lots are not limited in number. A lot credit must be purchased and applied prior to the Auction going Live. (Video)
See Terms of Use
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Any Registered user of RealTimeAuction.Live who has also registered for the Auction. Each Auction requires registration, which also creates your bidder number which is unique for each Auction. (Video)
Bump Bid Buttons indicate an amount on them. A Bump Bid takes the current high bid value and adds the face value of the bid button to the current high bid value. For example, if a Bump Bid Button is set to bump the top bid by $500 and the current top bid is $2,300, then by pressing this Bump Bid Button, you are bidding $2,800. Be aware that when bidders are simultaneously placing bids, the top bid may be changing rapidly which could lead you to bid more than you expected. As an example: if the top bid changes 0.1 seconds before you click the Bump Bid Button, you may not notice that the top bid value changed before pressing the Bump Bid Button. You are responsible for your bids regardless of this timing issue.
Maximum Auto-Bid allows a bidder to designate the maximum amount you are willing to bid on a Lot. When using this feature, the Website implements an “Auto-Bidder” on your behalf. As bids are made on a lot, the Auto-Bidder will make bids on your behalf up to your Maximum Bid. You are responsible for all bids made by the Auto-Bidder up to the amount you designated as your Maximum Bid.
- The Auto-Bidder will make the lowest winning bid on your behalf based on the rules of the Lot, using the Bid Increment of the Lot.
- Example 1: The Lot Increment is $100, your Maximum Bid is $600, and a new (high) bid is received for a value of $300, then the Auto-Bidder will place a bid on your behalf of $400 making you the top bidder.
- Example 2: The Lot Increment is $20 and you have set a Maximum Bid of $300. The top bid (yours) is currently $220. Another user places a bid at $260. Your Auto-Bidder would then place a bid at $280 (top bid + Lot Increment). A user places a bid at $300. Your Auto-Bidder would then place a bid at $300 (matching the top bid) and would give you priority at that bid amount because you placed your Maximum Auto-Bid amount BEFORE the other user made the $300 bid. In this scenario, your Auto-Bidder did NOT go above your maximum bid of $300.
- If multiple Bidders have used the Maximum Auto-Bid feature, each Bidder’s Auto-Bidder will be processed in the Timestamp order in which they placed their Maximum Auto-Bids.
- Example: The Lot Increment is $50, the current (high) bid is $2,050. User A sets a Maximum Auto-Bid for $3,000. User A Auto-Bidder places a bid at $2,100 to become the top bidder. User B then decides to place a Maximum Auto-Bid for $2,800. User A Auto-Bidder places a bid at $2,850 which beats User B’s Auto-Bidder (which stopped at $2,800). User B then increases their Maximum Auto-Bid to $3,000. Now User A and User B have the same Max Auto-Bid amounts. The top bid is advanced to $3,000 in favor of User A because this user placed their Max Auto-Bid BEFORE User B.
- Interaction with the Reserve Price of a Lot. If a Reserve Price is set on a Lot, the Maximum Auto-Bid feature will increment bids to the Reserve price if possible.
- Example 1: Lot Increment is $100, the current (high) bid is $1,100, and a Lot Reserve price is set for $5,000. You place a Maximum Auto-bid for $3,500. The Auto-Bidder places a bid at $1,200 and makes you the Top Bidder. Note the Lot Reserve is NOT MET. You decide to up your Maximum Auto-Bid to $5,000. The Auto-bidder places a bid immediately for $5,000 meeting the Reserve Price on the Lot and making you the Top Bidder. Note that this happened without any other bids coming in.
- Example 2: Lot Increment is $100, there are NO bids on the Lot, the Lot has an Opening price of $1,000, and the Lot Reserve price is set for $5,000. You place a Maximum Auto-bid for $6,500. The Auto-Bidder places a bid at $5,000 and makes you the Top Bidder. Note the Lot Reserve is now met.
Only the top bid (Bidder Number, Amount, and Timestamp) is visible to all Auction Registered participants. The Seller and Sales Marketing Manager can see all bid history in real time including Bidder Name.
If you are the current high bid, the Website will display a bold banner alerting you in the Lot you are bidding on. (Link to screen shot)
In Lot and in Auction, you can see all lots where you have the highest bid and if the reserve price (if set) for a lot has been met. An automatically generated invoice is sent to you immediately following Auction close.
All bids are binding. See Terms of Use
In Lot and in Auction, you can see all lots where you have the highest bid and if the reserve price (if set) for a lot has been met. An automatically generated invoice is sent to you immediately following Auction close.
You will be invoiced immediately following the Auction close by email.
Payment terms are included on the invoice for each Lot. Terms may be unique to the Lot or Lots.
Contact and payment information is included on the invoice with contact information to arrange pick up or shipping of Lots.
Reach out to support@realtimeauction.live
Reach out to sales@realtimeauction.live
The Seller is the primary Auction Owner
The Marketing Manager may run an auction on behalf of the Seller and/or Consignors
A Consignor is a contributor of lots to an Auction they participate in but are not the Primary Auction Owner. Consignors usually have ownership of the item being sold.
A Bidder is a Registered user of RealTimeAuction.Live who has also Registered for an Auction and received a unique Bidder Number for that Auction